Welcome to robot Vegas: Up to 95 percent of hospitality jobs in Sin City could be replaced by AI, report says

Erin Keller In Ohio
Tuesday 25 November 2025 17:24 EST

The future is here.

Walking into a major Las Vegas casino-resort today may look very different from a decade ago, as new research suggests that more resorts are expected to replace hospitality workers with AI or robots.

What once seemed like science fiction is rapidly becoming reality, as a report byRCG Economics states that 80 to 95 percent of hospitality jobs could be at risk from AI and automation by the end of next year.

By 2027, several hospitality roles in Vegas face a high risk of automation. Customer service representatives have an 80 to 90 percent chance of being replaced, while reservations agents and call center operators face an even higher risk of 85 to 95 percent.

Data entry personnel are also vulnerable, with their roles facing an 80 to 90 percent likelihood of automation.