By Lila Anderson
Last updated: September 6, 2023
4:26 PM
Workers in Las Vegas are witnessing firsthand the effects of automation and technology in their workplace, as the city makes adjustments to its service-oriented tourism economy. As artificial intelligence (AI) gains prominence, Las Vegas is both welcoming robots that pour drinks and expressing concerns about the future job market. In this rapidly changing landscape, employees are finding themselves in a delicate balance between embracing the efficiency and convenience offered by automation and fearing the potential loss of jobs in the long run. The city is grappling with the challenge of integrating this technological advancement while ensuring job security and stability for its workforce, a task that will require innovative solutions and adaptability from all stakeholders involved.
Las Vegas’ Transition to Automated Services
Inside Planet Hollywood on the Las Vegas strip, a bar has two robots serving drinks to patrons. The Tipsy Robot, which opened a second venue this year, showcases the city’s transition towards automated services. Hotel check-in booths, text-bot concierges, and food-serving robots are progressively becoming commonplace. As technology continues to develop at a rapid pace, Las Vegas embraces the change and integrates cutting-edge advancements into its service industries. From casinos to restaurants, these new automations have the potential to shape the future of tourism in the area, offering a unique experience to visitors and streamlining operations for businesses.
Preparing the Workforce for the Future
Research estimates that by 2035, as much as 65% of Las Vegas jobs may become automated. As a result, the city’s economy is approaching a critical juncture, with businesses turning to technology to reduce labor expenses. This increasing reliance on automation will significantly transform the workforce, demanding workers to adapt and acquire new skills for the emerging job market. Furthermore, Las Vegas must proactively implement retraining programs and support services to ensure the smooth transition of its workforce into new, technologically-driven opportunities, minimizing the negative impact on employment rates.
Diversifying the Las Vegas Economy
John Restrepo, a principal at RCG Economics, contends that Las Vegas should diversify its economy to minimize reliance on tourism and hospitality, concentrating on professions that demand highly skilled and AI-immune employees. As the city moves towards a more stable, sustainable growth model, incorporating industries such as technology, healthcare, and renewable energy can help to create a more robust economic ecosystem. By investing in workforce retraining and educational programs, Las Vegas can cultivate a more diverse talent pool, ultimately attracting new employers and fortifying the local economy against future uncertainties.
