Welcome to robot Vegas: Up to 95 percent of hospitality jobs in Sin City could be replaced by AI, report says Erin Keller In Ohio Tuesday 25 November 2025 17:24 EST The future is here. Walking into a major Las Vegas casino-resort today may look very different from a decade ago, as new research suggests that more resorts are expected to replace hospitality workers with AI or robots. What once seemed like science fiction is rapidly becoming reality, as a report byRCG Economics states that 80 to 95 percent of hospitality jobs could be at risk from AI and automation by the end of next year. By 2027, several hospitality roles in Vegas face a high risk of automation. Customer service representatives have an 80 to 90 percent chance of being replaced, while reservations agents and call center operators face an even higher risk of 85 to 95 percent. Data entry personnel are also vulnerable, with their roles facing an 80 to 90 percent likelihood of automation. READ THE REST OF THE ARTICLE

Report: up to 95% of Las Vegas hospitality jobs at risk from AI by Steve WolfordMon, November 24, 2025 at 6:25 PM LAS VEGAS (KSNV) — Las Vegas, known for its constant reinvention, is facing a new challenge as artificial intelligence and automation threaten to transform the hospitality industry. A report from RCG Economics warns that between now and the end of next year, 80% to 95% of hospitality jobs could be at risk due to AI and automation. By 2030, 65% to 80% of front desk and accounting clerks, housekeeping dispatchers, and up to half of all food service workers may face similar threats. Economist Mike Pequeen from Hightower Las Vegas highlighted the potential impact, stating, "Right now, we have a little over 300,000 people employed directly in the hospitality industry in Southern Nevada. According to this RCG report, somewhere between 77,000 and 92,000 of those people could have their jobs at risk in the next few years based on the development of AI and automation." Despite the rapid advancements, Aya Shata, an assistant professor and AI expert at UNLV, believes AI is not poised to replace many [...]